Leadinfo Leadbot

The Leadbot is the engagement widget that Leadinfo clients embed on their websites to capture leads. Visitors can reach out through WhatsApp, phone callbacks, email, live chat, appointment scheduling, or video call. All from one widget that needs to feel native on any site it is installed on. I led the development. I built two distinct surfaces: the customer-facing widget that visitors interact with, and the configuration dashboard that business owners use to set it up without needing a developer. The dashboard includes a rule engine for conditional display logic. Show this widget only on the pricing page. Only to desktop users. Only in English. The integrations work was substantial. The Leadbot connects to Google Analytics 4 to track which pages drive inbound contact, and it sits on top of Zapier, which means anything a visitor does in the widget can trigger workflows in 3000 other tools. Building that layer without data loss edge cases took serious engineering effort.

View this project at https://help.leadinfo.com/en/getting-started-with-the-leadbot

Created by Johannes van der Merwe, Full Stack Developer based in Cape Town, working globally through SA Bullion and WebIT.